Payment Options

For online purchases, we gladly accept all major credit cards (Visa, Master Card, American Express, and Discover Card). All online transactions are secure & encrypted with SSL (Secure Socket Layer) technology for the protection of private and financial information.

You can shop at mylapbox.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.

The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

  • Industry leading encryption hardware and software methods and security protocols to protect customer information.

  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy .

mylapbox.com is registered with the Authorize.Net Verified Merchant Seal program.

Shipping

The delivery time of “My Lap Box” is based upon: a.) time required to process the order and b.) time needed by the carrier to deliver the package. Typically, all orders are usually processed and shipped within 1-2 business days. You will be provided with a tracking number after the order has been shipped.

Free shipping applies to all orders in the United States only.

 

All items are shipped Priority Mail by the United States Postal Service (USPS).

 

Return Policy

At “My Lap Box”, your complete satisfaction is our ultimate goal. We are completely confident that you and your child will be excited and happy with your new “My Lap Box”. However, if for any reason you are not completely satisfied with your “My Lap Box” children’s travel tray, you can return the product in exchange for a full refund. All returned “My Lap Box” products must be new and unused items that may be exchanged or returned for a refund within 21 days of the date shipped and kept in their original condition and packaging. Shipping charges are non-refundable, and customers are responsible for all shipping costs associated with returning product(s) to us. We reserve the right to reject any returns and exchanges that do not meet these conditions.

All refunds will be processed within 3-5 business days of receipt of returned product.

No returns/refunds will be granted after 30 days from the date of shipping.

However, in the event that “My Lap Box” makes an error in the order we will replace the product and ship it Priority Mail via USPS.

Any product that is found to have defects in manufacturing and/or workmanship is eligible for replacement. The defective product should be made available or returned to “My Lap Box” upon request before it is replaced and should only be discarded at the request of “My Lap Box”.

To return or exchange item(s) purchased through mylapbox.com, item(s) must be in the condition you received them and in the original box and/or packaging. Please feel free to contact us within 21 days of receiving your “My Lap Box” product to obtain a return merchandise authorization number (RMA). We cannot accept any returns without an RMA number. Once a return is authorized, you may then return it. We must receive the return within 14 days from the day the return authorization was issued. We reserve the right to reject any returns and exchanges that do not meet these conditions.

Privacy Statement

1. Privacy
My Lap Box takes your privacy very seriously. My Lap Box does not disclose or sell personal information to third parties for the purpose of allowing them to direct market their products and services. My Lap Box does however use the services of third party contractors to perform services, which involves the contractors handling personal information we hold. For example, My Lap Box may utilize third parties such as UPS, Fed Ex, or USPS for delivery. In these situations, My Lap Box prohibits the third party contractor from using personal information about you except for the specific purpose for which we supply it. Your continued use of the My Lap Box site signifies your acceptance of our privacy policy. Personal Information refers to information that tells My Lap Box specifically who you are, such as your name, phone number, email or postal address.

2. Terms of Use
Content included in this site may only be used solely for personal, informational, non-commercial purposes and may not be modified or changed in any way other then what is displayed. You may not use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit or distribute any information from this Web site in whole or in part without the prior written consent from My Lap Box.

3. Submission of Content
If you submit any contribution to this Web site or to My Lap Box (such as testimonials) you agree thereby to grant My Lap Box a perpetual, royalty-free, non-exclusive, sub-licensable right and license to use, publish, distribute, and exercise all copyright and publicity rights with respect to any such work worldwide and/or to incorporate it in other works in any media now known or later developed for the full term of any rights that may exist in such content. If you do not wish to grant such rights to My Lap Box, you should not submit a contribution to the Web site or to My Lap Box. By submitting your contribution to My Lap Box, you also warrant that such contribution is your own original work and that you have the right to make it available to My Lap Box for all the purposes specified above.

4. Changes to these Terms
My Lap Box reserves the right to make changes to any part of the Web site and to add to or change the terms of the Privacy Statement. It is your responsibility to refer to the Privacy Statement whenever you access the Web site. Every time you access the Web site you agree to be bound by the terms of the Privacy Statement as varied or amended from time to time.

If you have any questions regarding the above information please e-mail My Lap Box at info@mylapbox.com